Warranty

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Products sold by Baichen come with their own unique warranty that you can find on the product listing or contact us at support roddy@baichen.ltd with your order receipt for confirmation.

Qhov kev txwv txwv no muab los ntawm cov chaw tsim khoom tsis muaj kev cuam tshuam rau qhov muaj peev xwm lav tau los ntawm txoj cai.

Txhua yam tsis zoo cuam tshuam txog ntawm cov khoom muag ncaj qha los ntawm Baichen lossis Baichen cov neeg muag khoom tau tso cai raug them los ntawm kev lees paub dav dav, pib txij hnub ntawm kev yuav khoom.

Baichen lub warranty txwv yog txwv rau lub teb chaws ntawm kev yuav khoom.Qhov kev lees paub txwv tsis pub muaj nyob rau ntawm cov khoom nqa tawm sab nraud lub tebchaws uas lawv tau xub yuav hauv lossis xa mus ncaj qha los ntawm kev tso cai hauv online.

Kev lees paub zoo txog kev lees paub ntawm kev yuav khoom los ntawm Baichen cov neeg muag khoom tau tso cai thiab cov khw muag khoom yog tswj hwm los ntawm Baichen.

Rau kev lees paub txog kev lees paub zoo, cov khoom yuav raug hloov nrog tus qauv tshiab ntawm tus nqi sib npaug thaum muaj.txwv tsis pub, ib yam khoom tshiab yuav raug xa mus.

Warranties ntawm txhua qhov kev hloov pauv ua raws tib lub sijhawm lav ntawm cov khoom qub, lossis 3 lub hlis tom qab hloov, qhov twg ntev dua.Warranties ntawm cov khoom yog void tom qab tau tag nrho cov nyiaj rov qab.

Txheej txheem:

● Tus neeg yuav khoom yuav tsum muab pov thawj txaus ntawm kev yuav khoom
● Baichen yuav tsum sau tseg tias muaj dab tsi tshwm sim thaum cov neeg yuav khoom daws teeb meem cov khoom
● Cov khoom tsis raug tus lej cim thiab/lossis pom cov pov thawj qhia txog qhov tsis xws luag yuav tsum tau
● Tej zaum nws yuav tsim nyog rov qab ib yam khoom rau kev soj ntsuam zoo

Muaj pov thawj ntawm kev yuav khoom:

● Tus lej xaj los ntawm kev yuav khoom hauv online ua los ntawm Baichen lossis Baichen cov neeg muag khoom tau tso cai
● Cov nqi muag khoom
● Daim ntawv sau npe hnub tim muag los ntawm ib tus neeg muag khoom tso cai Baichen uas qhia cov lus piav qhia ntawm cov khoom nrog rau nws tus nqi

Thov nco ntsoov ntau tshaj li ib hom ntawv pov thawj ntawm kev yuav khoom yuav tsum tau ua kom tiav daim ntawv lees paub (xws li tau txais kev hloov pauv nyiaj thiab kev lees paub ntawm qhov chaw nyob tau xa tuaj rau thawj zaug).

Warranty claims for product defects tas sij hawm 30 hnub tom qab qhib daim ntawv thov lav.Nws tsis tuaj yeem ua tiav daim ntawv lees paub rau cov khoom uas tau tas sijhawm lawv lub sijhawm lav thawj lossis 30-hnub warranty thov lub sijhawm, qhov twg ntev dua.

Tus nqi thauj khoom yuav tsum tau them los ntawm tus neeg yuav khoom hauv cov xwm txheej hauv qab no:

● Xa cov khoom xa rov qab rau txhua yam uas tsis yog qhov ua pov thawj tsis raug
● Warranty claims ntawm cov khoom coj tawm sab nraud lub tebchaws ntawm kev yuav khoom
● Cov khoom xa rov qab tau lees tias muaj qhov tsis xws luag tab sis pom los ntawm Baichen kev tswj xyuas kom ua haujlwm tau zoo
● Rov qab cov khoom tsis zoo hauv kev xa khoom thoob ntiaj teb
● Cov nqi cuam tshuam nrog kev xa rov qab tsis tau tso cai (txhua qhov kev xa rov qab tau ua sab nraud ntawm cov txheej txheem kev lees paub pom zoo)

Tsis Muaj Kev Pabcuam Hauv Warranty:

● Cov khoom tsis muaj pov thawj txaus ntawm kev yuav khoom
● Cov khoom ploj lossis raug nyiag lawm
● Cov khoom uas tau tas sijhawm lawv lub sijhawm lav
● Cov teeb meem tsis zoo (tom qab 30 hnub ntawm kev yuav khoom)
● Cov khoom pub dawb
● Kho los ntawm 3rd tog
● Kev puas tsuaj los ntawm qhov chaw sab nraud
● Kev puas tsuaj los ntawm kev siv cov khoom siv tsis raug (xws li, tab sis tsis txwv rau: ntog, qhov kub thiab txias, dej, cov khoom siv ua haujlwm tsis raug)
● Kev yuav khoom los ntawm cov neeg muag khoom tsis raug tso cai

Baichen tsis muaj lub luag haujlwm rau:

● Poob cov ntaub ntawv tshwm sim los ntawm kev siv Baichen cov khoom
● Rov qab cov khoom ntiag tug xa mus rau Baichen

Thaum xa cov khoom xa rov qab nrog daim ntawv xa nyiaj them ua ntej muab los ntawm Baichen, Baichen yuav lav ris rau txhua qhov kev puas tsuaj lossis kev poob hauv kev thauj mus los.Thaum xa cov khoom xa rov qab rau cov teeb meem tsis zoo, tus neeg yuav khoom yuav lav lub luag haujlwm rau txhua qhov kev puas tsuaj lossis poob tshwm sim hauv kev thauj mus los.Baichen tsis muab cov nyiaj rov qab rau cov khoom puas hauv kev thauj mus los rau qhov tsis zoo cuam tshuam txog kev lees paub.