Products sold by Baichen come with their own unique warranty that you can find on the product listing or contact us at support jack@baichen.ltd with your order receipt for confirmation.
Qhov kev lav phib xaub tsawg no uas lub chaw tsim khoom muab tsis cuam tshuam rau qhov kev lav phib xaub raws li txoj cai lij choj muab.
Txhua qhov tsis zoo uas cuam tshuam txog qhov zoo ntawm cov khoom muag ncaj qha los ntawm Baichen lossis cov neeg muag khoom tau tso cai ntawm Baichen raug them los ntawm kev lees paub dav dav, pib txij li hnub yuav khoom.
Baichen lub warranty txwv tsuas yog rau lub tebchaws uas koj yuav xwb. Lub warranty txwv no yuav tsis siv tau rau cov khoom uas coj mus sab nraud lub tebchaws uas lawv tau yuav thawj zaug los yog xa mus ncaj qha los ntawm kev yuav khoom hauv online uas tau tso cai.
Cov kev thov lav zoo rau kev yuav khoom los ntawm Baichen cov neeg faib khoom thiab cov khw muag khoom raug cai yog ua los ntawm Baichen.
Rau cov lus thov kom them rov qab cov khoom zoo, cov khoom yuav raug hloov nrog cov qauv tshiab uas muaj nqi sib npaug thaum muaj. Yog tsis muaj, yuav xa ib yam khoom tshiab.
Cov kev lav phib xaub rau txhua qhov kev hloov pauv yuav siv sijhawm lav phib xaub ib yam li cov khoom qub uas puas lawm, lossis 3 lub hlis tom qab raug hloov, seb qhov twg ntev dua. Cov kev lav phib xaub rau cov khoom yuav tsis muaj txiaj ntsig tom qab tau txais nyiaj rov qab tag nrho.
Txheej Txheem:
● Tus neeg yuav khoom yuav tsum muab pov thawj txaus ntawm kev yuav khoom
● Baichen yuav tsum sau tseg qhov uas tshwm sim thaum cov neeg yuav khoom daws teeb meem ntawm cov khoom
● Yuav tsum muaj tus lej serial ntawm cov khoom puas tsuaj thiab/lossis pov thawj pom tseeb uas qhia txog qhov puas tsuaj
● Tej zaum yuav tsum tau xa ib yam khoom rov qab los xyuas kom zoo.
Cov ntaub ntawv pov thawj ntawm kev yuav khoom siv tau:
● Tus lej xaj los ntawm kev yuav khoom hauv online los ntawm Baichen lossis cov neeg muag khoom tau tso cai ntawm Baichen
● Daim ntawv them nqi muag khoom
● Daim ntawv txais nyiaj muag khoom hnub tim los ntawm tus neeg muag khoom Baichen uas tau tso cai uas qhia txog cov lus piav qhia ntawm cov khoom nrog rau nws tus nqi
Thov nco ntsoov tias yuav tsum muaj ntau tshaj ib hom pov thawj ntawm kev yuav khoom los ua qhov kev thov kom tau txais daim ntawv pov thawj lav (xws li daim ntawv txais nyiaj hloov thiab kev lees paub qhov chaw nyob uas khoom tau xa mus rau thawj zaug).
Cov kev thov kom them rov qab rau cov khoom puas tsuaj yuav tas sij hawm 30 hnub tom qab qhib daim ntawv thov kom them rov qab. Cov khoom uas tau tas sij hawm thawj zaug lossis lub sij hawm thov kom them rov qab 30 hnub yuav tsis ua tau, seb qhov twg ntev dua.
Cov nqi xa khoom yuav tsum tau them los ntawm tus neeg yuav khoom hauv cov xwm txheej hauv qab no:
● Rov qab xa cov khoom rau txhua qhov laj thawj uas tsis yog qhov puas tsuaj uas tau lees paub
● Cov kev thov lav rau cov khoom uas coj mus sab nraum lub tebchaws uas koj yuav thawj zaug
● Cov khoom xa rov qab uas tau thov tias muaj qhov tsis zoo tab sis Baichen kev tswj xyuas zoo pom tias tseem ua haujlwm tau zoo
● Rov qab xa cov khoom puas tsuaj hauv kev xa khoom thoob ntiaj teb
● Cov nqi cuam tshuam nrog kev xa rov qab tsis raug cai (txhua qhov kev xa rov qab uas ua sab nraum cov txheej txheem lav tau pom zoo)
Tsis suav nrog hauv Warranty:
● Cov khoom tsis muaj pov thawj txaus ntawm kev yuav khoom
● Cov khoom ploj lawm los yog raug nyiag lawm
● Cov khoom uas tau tas sij hawm lav lawm
● Tej yam tsis zoo (tom qab 30 hnub ntawm kev yuav khoom)
● Khoom pub dawb
● Kev kho los ntawm cov neeg sab nraud
● Kev puas tsuaj los ntawm cov chaw sab nraud
● Kev puas tsuaj los ntawm kev siv cov khoom tsis raug (xws li, tab sis tsis txwv rau: kev poob, kub heev, dej, kev siv cov khoom siv tsis raug)
● Kev yuav khoom los ntawm cov neeg muag khoom tsis raug cai
Baichen tsis muaj lub luag haujlwm rau:
● Kev poob ntawm cov ntaub ntawv uas tshwm sim los ntawm kev siv cov khoom Baichen
● Rov qab xa cov khoom ntiag tug xa mus rau Baichen
Thaum xa cov khoom rov qab nrog daim ntawv xa khoom them ua ntej uas Baichen muab, Baichen yuav lav ris rau txhua qhov kev puas tsuaj lossis kev poob uas tshwm sim thaum thauj mus los. Thaum xa cov khoom rov qab rau cov teeb meem tsis zoo, tus neeg yuav khoom yuav lav ris rau txhua qhov kev puas tsuaj lossis kev poob uas tshwm sim thaum thauj mus los. Baichen tsis muab nyiaj rov qab rau cov khoom puas tsuaj thaum thauj mus los rau cov lus thov lav tsis zoo.